Please refer to our FAQ section. If you cannot find the answer to your question, please do not hesitate to contact us by e-mail.
Granada City Tour
- +34 958224527
- Main office:
Customer service hours by phone or email:
Low season (November - March)
From Monday to Friday: 10:00am - 2:00pm // 4:00pm - 6:00pm
Saturday & Sunday: 10:00am-2:00pm // 4:00pm - 8:00pm
Medium and high season (from April to October, holiday weekends and Christmas)
Everyday: 10:00am - 2:00pm // 4:00pm - 8:00pm.
Online Dispute Resolution
If you have a problem with an online purchase please contact our customers service. If this process is not satisfactory, you can use this platform to send your complaint to the Online Dispute Resolution from the European Comission: