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Please refer to our FAQ section. If you cannot find the answer to your question, please do not hesitate to contact us by e-mail.

 

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GDPR


City Tour Worldwide SLU


To handle the requests received through the website and, if needed, to send electronic commercial communications.


Consent of the data subject


Companies of Grupo Julià


To access, rectify, delete and oppose, as well as other rights, as explained in “Additional Information”


You can find additional, detailed information on data protection in the Privacy Policy

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Granada City Tour

+34 958224527
Email:
customers-gra@city-tour.com
Main office:

Customer service hours by phone or email:

 

Low season (November - March)

From Monday to Friday:  10:00am - 2:00pm // 4:00pm - 6:00pm

Saturday & Sunday: 10:00am-2:00pm // 4:00pm - 8:00pm 

 

Medium and high season (from April to October, holiday weekends and Christmas)

Everyday: 10:00am - 2:00pm // 4:00pm - 8:00pm.

Online Dispute Resolution

If you have a problem with an online purchase please contact our customers service. If this process is not satisfactory, you can use this platform to send your complaint to the Online Dispute Resolution from the European Comission:

https://ec.europa.eu/consumers/odr/main/?event=main.home2.show